Eleven Arches Experience Team receive WorldHost certificates

Eleven Arches Experience Team receive WorldHost certificates at a presentation evening attended by Durham County Council’s Cabinet member for economic regeneration and culture.

Volunteers receive certificates ahead of Kynren shows

Friday, 18th March, 2016 at 4:54 pm

105.9 Bishop FM Web Team

Volunteers at Eleven Arches have completed WorldHost training ahead of the first season of Kynren shows this summer.

All of the Experience Team volunteers, who will be ‘front of house’ and helping visitors at the night shows, have received the internationally recognised training which was developed for the Game Makers at the 2012 Olympics.

In surveys conducted after the games it was found that 99% would return to London following their experience.

“Kynren will be the UK’s most spectacular open-air live action night show since the opening of the 2012 Olympics, so it is only fitting that our team of frontline volunteers who will play a key role in the visitor experience benefit from the same world-class training,” said Claire Byers, Director of Communications and Marketing at Eleven Arches, who is working closely with the volunteers on the Experience Team.

Training is also being provided to other volunteers at Eleven Arches, from choreography and combat to pyro to horse-riding.

The WorldHost training was provided by the Durham Employment and Skills training team. The team is based within Durham County Council and offers a range of training and development opportunities.

Cllr Neil Foster, Durham County Council’s Cabinet member for economic regeneration and culture, said: “The training means that visitors to County Durham will receive a first class welcome from local volunteers who will play a major part in what we’re sure we’ll be an amazing event. We’re delighted to be able to continue our support for the work of the Eleven Arches Trust which promises to provide a huge boost to Bishop Auckland and the whole county in terms of tourism, local businesses and jobs.”