Privacy Policy

This privacy policy sets out how Prince Bishop Community Broadcasting Limited uses and protects any information that you give Prince Bishop Community Broadcasting Limited when you use this website and apps.

Prince Bishop Community Broadcasting Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Prince Bishop Community Broadcasting Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th December 2023.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address and phone number(s)
  • demographic information such as postcode, location, preferences and interests
  • other information relevant to surveys and/or offers

If you use our apps we may also collect the following information:

  • Device Information: We collect information about your device, including device model, operating system version, and unique device identifiers.
  • Usage Information: We gather data about how you use the App, such as the features you interact with and the duration of your sessions.
  • Location Information: If you provide consent, we may collect location information to enhance certain features of the App. You can manage your location preferences in your device settings.
  • Analytics Data: We use Google Analytics to collect and analyze aggregated data on user interactions with the App. This data helps us improve the App’s functionality and user experience.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may use the information to reply to messages you have sent us.
  • We may periodically send promotional emails about new initiatives, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In our apps we may utilize Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze how users interact with our website and app. Data collected by Google Analytics may be transferred and stored outside the EU.

The data collected through Google Analytics helps us understand user behavior, such as the pages visited, the duration of visits, the devices used, and the geographical location of our visitors. This information is crucial for us to optimize our website and app, making them more user-friendly and relevant to your needs.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You must explicitly state that you wish to opt-in to mailing lists by ticking a box on contact forms, or by entering your email address into a form provided by our chosen mailing list provider. You can un-subscribe from the mailing list at any time by clicking the link at the end of the newsletter, or by contacting

Contact information you provide, including your name, email address or phone number is retained so that it is possible to reply to your message.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Company Secretary, Prince Bishop Community Broadcasting Limited, Unit 28, Innovation House, Innovation House, 26 Longfield Road, South Church Enterprise Park, Bishop Auckland, County Durham, DL14 6XB.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.