Consumer Week

Scams, cyber safety and consumer issues with guests from HMRC, Durham Constabulary and Citizens Advice

How to avoid fake emails, texts and phishing

Fraudsters use messages or websites to imitate genuine businesses and agencies, hoping that you will reveal personal information. This practice is known as phishing. We get some tips from HM Revenue & Customs on recognising and reporting phishing.

How to stay safe and secure online

As we have more and more personal information, photos and documents on our computers and smartphones it’s important to keep them secure. We hear about some tips from Durham Constabulary to help us make our devices more secure.

How to recognise a scam

How can you spot a scam? On the first day of Consumer Week we get some tips and advice from Citizens Advice County Durham. We also find out about what we can do if we think we’ve been the victim of a scam.